As part of the User Support Team, assist employees of the Hillsborough County Sheriff’s Office to resolve technical issues.
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.
Note: Applicants must meet the following requirement(s) to be considered minimally qualified for the job.
A high school diploma or possession of a GED certificate; and
Two years of recent (within the last 2 years) or current experience in a technical support service role; and
A passing score on pre-employment testing; and
40 net words per minute on a typing test; or 133 gross keystrokes per minute with 90% accuracy on a data entry test; and
Possession of one current technical certification (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+).
Associate’s degree from an accredited institution of higher education in a technical field.