Hillsborough County Sheriff's Office

  • Fleet Service Specialist

    Job Location US-FL-Tampa
    Job ID
    2017-1328
  • Salary Minimum

    USD $32,198.40/Yr.

    Salary Maximum

    USD $57,116.80/Yr.

    Overview

    Perform duties facilitating and maintaining vehicle readiness through coordinating and analyzing automotive equipment repairs and maintenance requests to determine proper courses of action; transporting vehicles and ensuring that they are clean while engaging in troubleshooting and superficial vehicle repair; and maintaining work order data and tracking vehicle issuance.

    Schedule

    Day shift, Night shift

    Probation

    Twelve-month initial probationary period

    Location (Subject to Change)

    Falkenburg Road area

    Major Duties (Not Limited to the Following)

    Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.

    • Oversee the service writing area to ensure that service to customers is prompt and efficient.
    • Transport vehicles to and from storage, maintenance and car wash areas; clean interior and exterior of vehicles or oversee trustees who clean vehicles.
    • Analyze automotive equipment malfunctions described by customers to determine required repairs, maintenance, or other possible courses of action; schedule vehicle related maintenance and repairs to ensure the vehicle is returned to service in a timely manner.
    • Assign work to available mechanics based on individual qualifications and workload.
    • Contact customers to discuss additional repairs, repair status, equipment pick up, and other related matters; arrange and complete required documents for rental or loaner vehicles to customers when appropriate for type and duration of service being provided.
    • Review completed work orders to ensure correctness and accuracy of changes; enter and update records; make arrangements for the return of vehicles or equipment to customers; close work orders.
    • Assist with the temporary assignment of new, reassigned, or unassigned vehicles to requesting departments, bureaus, divisions, and/or employees.
    • Prepare and maintain work order data, provide information to mechanics, and inform customers of billing costs.
    • Track equipment maintenance and repair service history using computer system and applications to determine costs effectiveness and makes appropriate recommendations.
    • Arrange for servicing and transportation of equipment under warranty with outside vendors, and maintains records of related invoices.
    • Order and maintain spare parts inventory
    • Dispatch Sheriff's Office owned tow vehicles or coordinate a private tow service to transport disabled vehicles.
    • Perform other related duties as assigned.

    Knowledge, Skills, and Abilities

    • Perform other related duties as assigned.
    • Some knowledge of automotive equipment troubleshooting methods and techniques.
    • Some knowledge of the design and operation of modern gasoline and diesel engines, systems, components and accessories.
    • Some knowledge of automotive equipment parts, prices, and reference sources.
    • Working knowledge of local road networks.
    • Skill analyzing and diagnosing automotive equipment malfunctions.
    • Skill in listening to others.
    • Ability to prepare and maintain maintenance records.
    • Ability to safely operate a motor vehicle.
    • Ability to prioritize work.
    • Ability to communicate effectively both orally and in writing.
    • Ability to work effectively with others.
    • Ability to use a computer and related software.
    • Ability and willingness to work day or night shifts.

    Minimum Qualifications

    Note: Applicants must meet the following requirement(s) to be considered minimally qualified for the job.

     

    A high school diploma or possession of a GED certificate; and
    Verifiable experience in the repair and maintenance or repair assessment of sedans and light-duty trucks.

    Additional Requirements

    • Depending on area of assignment, incumbents may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
    • No visible tattoos on face. Tattoos on hands, neck, or arms must be covered with white, black, or neutral colored covering.
    • No illegal drug sale within lifetime.
    • No illegal drug use within the past 36 months. No marijuana use within the last 24 months.
    • No felony convictions within lifetime.
    • No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
    • Prior military personnel must not have a dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
    • Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks, medical evaluation, and drug screening.

    Benefit Information

    Benefits include but are not limited to:
     
    - Medical, Dental, Vision, and Life Insurance coverage
    - Florida Retirement System and Deferred Compensation
    - Paid time off including sick, vacation, and holiday time
    - Employee Assistance Program
    - Short and Long Term Disability Insurance
    - Employee incentives for educational degrees and bilingual (Spanish) abilities
    - Tuition reimbursement
    - Paid training

    Keywords

    911 Operator, Agent, Bailiff, Cadet, Correctional Officer, Corrections, Court, Criminal Justice, Criminology, Deputy, Detective, Detention, Dispatch, Emergency Responder, First Responder, Forensic, Government, Guard, Inspector, Intelligence, Investigation, Investigator, Jail, Law Enforcement, Patrol, Police Officer, Probation, Protection, Protective, Public Safety, Recruit, Security, Sheriff, Specialist, Telecommunication, Trainee

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